onlınevoice™
Online Services

onlınevoice™ is a sophisticated yet straightforward IP telephony system, which operates from the convenience of your PC.


Designed with small to medium sized businesses in mind, onlınevoice™ delivers all the benefits of IP telephony and unified communications, without the need for heavy investment or in-house management.

Not to be confused with traditional hosted IP telephony solutions – which simply replace traditional desktop phones with IP phones – OnlineVoice uses a ‘Softphone’ that runs on your users’ computers. This enables staff to not only manage their desktop phone, but also dial directly from within any software application.

What’s more, incoming calls are announced on-screen, using caller information taken directly from Microsoft Outlook. In this way, onlınevoice™ can also empower home and mobile workers, keeping them connected to the company telephone system irrespective of their place of work.

Benefits

  • Reduced telephony management costs, as there is no need to purchase, manage or maintain an in-house telephone system
  • Reduced call costs, as all calls between company offices are free of charge
  • Improved scalability, as users can easily be scaled up and down on a monthly basis

Features

onlınevoice™ features a range of advanced features that can be allocated on a user-by-user basis. These include:

  • Powerful call routing, enabling calls to be routed through to individuals, multiple numbers, or specific departments
  • Voicemail, which can be accessed remotely, and even delivered to users as email attachments
  • Call recording, for user training, security or for the improvement of customer support
  • Secure conferencing, on an ad-hoc or scheduled basis
  • Geographic or non-geographic numbers, providing a seamless, centralised solution for geographically-diverse offices
  • Individual or group DDIs, which can be easily configured for individuals or groups and departments
  • Pickup / Hunt groups, which can be configured to ring in parallel, sequentially, in rotation or randomly

In addition to this, a range of devices are available, including IP desk-phones, DECT phones, SIP phones, USB headsets and handsets.

Get started today
To find out more about how Intercept can help you take advantage of IP telephony with ease, contact us directly on 020 7743 0100.

-